1. Privacy Policy
1.1 Information We Collect
- Personal Information: name, email, phone, billing/shipping address; payment details processed securely via third parties.
- Non-Personal Information: IP address, device/browser data, website usage analytics.
- Health & Nutrition Data: voluntarily shared details for calculators/forms/consultations.
1.2 How We Use Information
- Process and deliver orders.
- Provide calculators, diet plans, and recommendations.
- Customer support and inquiries.
- Marketing emails/promotions with consent.
- Website improvements and legal compliance.
1.3 Sharing of Information
We share data only with service providers, legal authorities when required, or in case of business restructuring. We do not sell personal data.
1.4 Cookies
We use cookies for analytics and personalization. You may disable them in browser settings.
1.5 Data Security
We use safeguards but cannot guarantee 100% security. Data is retained as long as necessary for service/legal requirements.
1.6 Your Rights
You may request access, correction, or deletion of your data by contacting info@kalorielab.com.
2. Terms & Conditions
2.1 Use of Website
Use the Website only for lawful purposes. Fraud, abuse, or illegal activities are prohibited.
2.2 Products & Services
Our calculators, plans, and supplements are for guidance only, not a substitute for medical treatment.
2.3 Orders & Payments
Accurate details must be provided. Payments are handled securely. Fraudulent orders may be canceled.
2.4 Shipping
Delivery times may vary. Duties/taxes are the customer’s responsibility.
2.5 Intellectual Property
All content is owned/licensed by KalorieLab. Unauthorized use is prohibited.
2.6 Limitation of Liability
KalorieLab is not liable for damages arising from Website or service use.
2.7 Governing Law
These Terms are governed by Indian law, with jurisdiction in [Insert City].
3. Refund & Cancellation Policy
3.1 Payments
All payments are non-refundable.
3.2 Rescheduling
Appointments may be rescheduled depending on availability.
3.3 Package Adjustments
Consultation fees will be adjusted if a package is purchased later. Packages are non-refundable and non-transferable.
3.4 Products
No returns once delivered/opened except for damaged/defective items (must be reported within 24 hours with proof).
4. Disclaimer
4.1 No Diagnosis or Treatment
This platform does not diagnose, treat, or cure medical conditions. Guidance is for lifestyle/nutrition support only.
4.2 Scope of Service
We provide dietary and lifestyle support, non-prescription supplements, and food products. Not a substitute for emergency care.
4.3 Consultation Options
Diet plans require consultation. You may upgrade/change consultation type anytime.
4.4 Package Selection
If unsure, book a consultation first. Consultation fees will be adjusted later if a package is chosen.
4.5 Medical Responsibility
Clients must inform of medical conditions/medications. Always consult your physician before starting/changing treatments.
4.6 Emergencies
In emergencies (chest pain, severe illness, etc.), seek immediate medical attention.
4.7 Results
Results vary by individual effort and condition. No guarantees on outcomes.
4.8 Data & Confidentiality
All client data is confidential under data protection laws.
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